Refund policy
We stand behind every piece we ship.
If something arrives damaged, incorrect, or defective, we’ll make it right.
ELIGIBLE REFUNDS & REPLACEMENTS
We offer refunds or replacements for:
- Incorrect items received
- Damaged products
- Defective or misprinted apparel
If there’s an issue with your order, contact us and we’ll work to resolve it quickly.
REFUND WINDOW
Refund or replacement requests must be submitted within 30 days of purchase.
Please include:
- Your order number
- A brief description of the issue
Send all support requests to:
support@blacksitestandard.com
POLICY UPDATES
This policy may be updated at any time without prior notice. Please review this page periodically for the latest information.